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COVID-19 CORONAVIRUS UPDATE

Even with the start of the 'new normality' on 21 June 2020, popular fiestas and most large gatherings and events are still prohibited and social distancing guidelines still in force. Dates listed on this site, therefore, are still subject to cancellation or change and we will update, where we can, when any new information is made available.

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Tuesday, June 23, 2020

Travel to Tenerife: Conditions related to COVID-19 and information of interest

Promenade

Almost the entire Spanish territory and, therefore, Tenerife, has passed the transition phases to the so-called ‘new normality’, which entered into force on Sunday, June 21. From that day on, it is possible to travel to Tenerife, without having to carry out any type of quarantine, from another Canary Island, another part of the country (except from those areas that have regressed to any previous phase of de-escalation) and the rest of the countries of the European Union, with the exception of Portugal, whose border control remains active until June 30, at the request of the Portuguese country.

On the plane or at the airport:

  • The use of masks is mandatory, both in airport facilities and on airplanes, following the instructions of the airport authorities and airlines.
  • Each passenger will travel with a preassigned seat number and may be required to give information on personal, location, health and flight data on the island. This information must be stored by the company a minimum of four weeks after the trip.
  • Health authorities will monitor the temperature of all international passengers arriving at the island's airports with cameras.
  • There is the possibility that random temperature controls will carried out on passengers.
  • Online check-in is recommended, although it should be borne in mind that many airlines no longer allow carry-on luggage in the cabin, except for a personal bag that fits under the seat.

In general:

Masks are mandatory for people over six years of age on public roads, inside public places and on public transport (airplanes, buses, etc.), whenever the minimum distance of 1.5 cannot be respected. The exceptions are only while partaking in sports, while food is eaten and / or in case of disability or respiratory disease.

In establishments:

  • Different capacity regulations have been established to avoid crowding, increase disinfection, prevention and conditioning in all areas.
  • In common areas, the adoption of appropriate organizational measures is established to avoid crowds and ensure that customers and workers maintain a minimum interpersonal safety distance of 1.5 meters, carrying out other types of measures, if this is not possible.

In accommodation:

  • Each establishment is obliged to have a specific Contingency Plan to reduce and avoid contagion by COVID-19, in order to comply with all the hygiene and cleaning measures that have been reinforced, as well as the training of personnel.
  • In the rooms the textile elements have been reduced and the blankets and pillows that are stored in the cupboards must be protected.
  • Crowds should be avoided and the use of common areas should be carried out in compliance with the interpersonal distance measures, which have been established at 1.5 meters.
  • The entertainment will be carried out outdoors, keeping distances and without exchanging material, just like the use of swimming pools.
  • In the dining areas, hydroalcoholic gels will be installed at the entrance, the tables will be 1.5 meters apart and will be cleaned and disinfected between clients, eliminating shared elements, such as napkin or toothpick dispensers.
  • Buffets must be separated from customers through a protective screen, offering fresh or prepared products in individual dishes and single-dose units protected from the environment.

On transport:
  • In all public or private means of transport, if it is a rental car, companies are obliged to comply with specific sanitary and hygiene measures.
  • All must visibly expose the permitted capacity and the measures they have adopted to maintain social distancing.
  • On buses you will enter through the back door and you must follow the seat recommendations  if not previously assigned. Masks are mandatory.
  • Rental cars will be disinfected and rotated, being the first car to deliver will be the last to return to service.
On the beach:
  • It is mandatory to maintain the interpersonal security distance of one and a half meters, limiting the capacity to 4 square meters per person. Some beaches have prior reservation systems.
  • The sunbed service must comply with security measures, through its cleaning and disinfection between clients, the use of a towel being mandatory.
  • Groups of sunbeds must be separated by 2 meters, which ensures the distance from other people.
  • The use of showers and foot washes must be by only one person at a time.
Restaurants and gastronomy:
  • The distance between clients and staff of at least 1.5 meters will be maintained.
  • Hydroalcoholic gel dispensers will be at the entrance.
  • Between clients, the tables will be disinfected and the staff will indicate which one is ready to be used.
  • Tables will be separated from each other by at least 1.5 meters and waiters will wear a mask during the service.
  • The use of self-service items such as napkin dispensors, salt shakers or menus is not allowed.
Nature tourism:
  • Outdoor and nature activities are allowed: hiking, bicycle touring, paragliding, surfing, wind and kite surfing, diving, apnea, bird watching, whale watching, stargazing ….
  • Active Tourism companies are obliged to comply with all hygiene measures, disinfecting the materials after each use and respecting the safety distance between people and when it is not possible, masks will be used.
Culture:
  • At the moment, parties, festivals or popular events are suspended.
  • Guided tours are allowed, without the use of material such as audio guides or information brochures.
  • In theaters and auditoriums, the seats must always be previously assigned and only those who live together may be seated together.
  • In the rest, the safety distance will be kept.
Shopping:
  • Stores must take hygiene measures and have reduced their capacity to 75%.
  • It is mandatory to use a mask inside and the use of hydroalcoholic gel at the entrance.
Nightlife:
  • Leisure at outdoor tables is allowed, while the use of dance floors is still prohibited.
Remember:

For any symptoms that may lead to a suspicion of infection, such as cough, fever or respiratory distress, it is recommended that you:
  • Self-isolate: in a single-use room with a window, keeping the door closed, and, if possible, with an individual bathroom. If this is not possible, keep the safety distance of 2 meters from the rest of the people, and exercise extreme hygiene measures.
  • Call the information telephone number for COVID-19 enabled by the Government of the Canary Islands on 900 112 061 if you speak Spanish, or 112 so that they will attend you in English, where depending on your situation they will inform you how to proceed.
You can find more information on Tenerife Tourism (https://www.webtenerife.com/)

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